NelsonHall’s (Vendor) Evaluation & Assessment Tool [NEAT] is a method by which strategic sourcing managers can evaluate outsourcing vendors and is part of NelsonHall’s Speed-to-Source initiative. The NEAT tool sits at the front-end of the vendor screening process and consists of a two-axis model: assessing vendors against their ‘ability to deliver immediate benefit’ to buy-side organizations and their ‘ability to meet client future requirements’. The latter axis is a practical assessment of the vendor’s ability to take clients on an innovation journey over the lifetime of the contract.
The scoring of the vendors is based on a combination of analyst assessment, principally around measurements of the ability to deliver immediate benefit; and feedback from interviewing of vendor clients, principally in support of measurement of levels of partnership and ability to meet future requirements.
GEP is ranked a Leader in four key NEAT matrixes from Procurement Outsourcing by NelsonHall, including Global BPO Leader, Sourcing Leader, and Transformation Leader. If you’re looking for a procurement services provider, this report is an excellent resource to get started.