According to Gartner, only a third of organizational change efforts are clear successes, with half being clear failures. With emerging technologies powering transformed procurement processes, it’s critical for change managers to understand the true impacts on end users — and to anticipate and overcome the concerns of change resistors.
This timely topic is thoroughly explored in a new white paper from GEP — Change Management in Procurement: Doing It Right in the Digital Era. The paper addresses the biggest challenges facing change management efforts, and also guides procurement leaders to more effectively manage change as a component of digital transformation.
- The psychology of change — analyzing, predicting and influencing employee behavior
- The impact of emerging technologies on procurement processes
- The new digital tools for effective communication and user education
A must-read for procurement leaders looking to successfully steer their organizations toward digital transformation.