The New Managed Services Model: AI-Powered and Orchestrated

A MUST-READ FOR PROCUREMENT AND SUPPLY CHAIN LEADERS

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The New Managed Services Model: AI-Powered and Orchestrated

Traditional managed services delivered scale and efficiency, but in a more stable world.

Today, procurement and supply chain teams aren’t just running operations; they’re firefighting. And the traditional model can’t keep up.

That’s where AI comes in. Not chatbots. Not basic automation. But agentic AI that can run workflows autonomously, make decisions, and adapt in real time.

The new GEP white paper breaks down why managed services need an urgent upgrade to an AI-orchestrated model, and the way to go about it. It outlines the value the new approach delivers through agility, resilience, and risk management.

This paper is essential reading for procurement and supply chain leaders rethinking their outsourcing strategy for stronger business outcomes.

Why Read This Paper

Siloed Functions to Fusion Pods

Creating unified workflows and integrated, cross-functional delivery teams

Changing Role for People

Redefining where humans add the most value in an AI-led model

The Transition Roadmap

Three phases to shift smoothly to AI-orchestrated delivery

AI-Powered Orchestration: The Future of Managed Services in Procurement. Download Now

About Us

GEP^® delivers AI-native procurement and supply chain solutions that help global enterprises become more agile and resilient, operate more efficiently and effectively, gain competitive advantage, boost profitability and increase shareholder value.

Fresh thinking, innovative products, unrivaled domain expertise, smart, passionate people — this is how GEP SOFTWARE™, GEP STRATEGY™ and GEP MANAGED SERVICES™ together deliver procurement and supply chain solutions of unprecedented scale, power and effectiveness. Our customers are the world’s best companies, including more than 1,000 Fortune 500 and Global 2000 industry leaders who rely on GEP to meet ambitious strategic, financial and operational goals.

A leader in multiple Gartner Magic Quadrants, GEP’s AI-native procurement and supply chain platform consistently wins awards and recognition from industry analysts, research firms and media outlets, including Gartner, Forrester, IDC, ISG, and Spend Matters.

GEP is also regularly ranked a top procurement and supply chain consulting and strategy firm, and a leading managed services provider by ALM, Everest Group, NelsonHall, IDC, ISG and HFS, among others.

Headquartered in Clark, New Jersey, GEP has offices and operations centers across Europe, Asia, Africa and the Americas. To learn more, visit www.gep.com.