Skip to main content
  • login
  • contact
  • language
    • English
    • Français
    • Español
    • Português
    • Deutsch
    • Italia
    • 简体中文
    • 日本語
  • search
X
    GEP Logo GEP Logo
    • Company  
        • About Us 
        • Culture 
        • Careers 
        • Contact Us 
        • AI-First at GEP
        • Sustainability at GEP

        About Us

        • Leadership
        • Customers
        • Partners
        • News
        • GEP in the News
        • Events
        • Mission & Vision
        • Awards & Recognition
        • Contact Us

        GEP Is a Leader in the 2025 Gartner® Magic Quadrant™ for Source-to-Pay Suites

        Read More
        A Procurement Software Platforms Leader — 4 Years Running

        Tariff Resource Center: Strategies and Action Plans 

        Read More

        Culture

        • Diversity
        • GEP Cares
        • GEP Core Values
        • Women at GEP
        A Procurement Software Platforms Leader — 4 Years Running

        GEP & Xylem Unite to Bring Clean Water to 1,800 in Maharashtra

        Mapping & Reducing Scope 3 Emissions: A Quickstart Guide for Procurement Pros

        GEP & Akshaya Patra: Partnering to Deliver 4 Billion Meals and Fight Hunger Worldwide

        Careers

        • Explore Global Careers Opportunties
        • North American
        • Europe
        • India
        • Latin America
        • Asia-Pacific
        • Join Us
        • GEP Per Se
        • Campus Connect
        TOP EMPLOYER 2025 - USA
        TOP EMPLOYER 2025 - UK
        TOP EMPLOYER 2025 - INDIA
        TOP EMPLOYER 2025 - Costa Rica

        Contact Us

        • Ask Us
        • Request for Proposal
        • Schedule a Demo
        • Share Feeback
        GEP - AMERICA

        GEP in the Americas

        GEP - EUROPE

        GEP in Europe

        GEP - ASIA

        GEP in Asia

        GEP - AFRICA

        GEP in Africa 

        GEP - Middle East

        GEP in the Middle East

        AI-First at GEP

        Sustainability at GEP

    • Solutions  
        • Software 
          • GEP SMART  
          • GEP NEXXE  
          • GEP FINA  
          • GEP QUANTUM  
          • GEP GREEN
        • Strategy 
          • Procurement Consulting  
          • Supply Chain Consulting  
        • Managed Services 
          • Procurement Outsourcing  
          • Supply Chain Outsourcing  

        Software

        GEP SMART

        • Procurement Software
        • Direct Procurement Software
        • Indirect Procurement Software
        • Midsize & High Growth Enterprises

        GEP NEXXE

        • AI-First Supply Chain Management 
        • Supply Chain Visibility and Execution 
        • Supply Chain Planning 
        • Supply Chain Collaboration  

        GEP FINA

        GEP GREEN

        GEP QUANTUM

         

        GEP SMART

        • Procurement Software
        • Direct Procurement Software
        • Indirect Procurement Software
        • Unified Source-to-Pay
        • Source-To-Contract Software
        • Procure-to-Pay
        • GEP SMART for Midsize & High-Growth Enterprises
        • Key Capabilities
        • Spend Analysis
        • Sourcing
        • Contract Lifecycle Management
        • Supplier Lifecycle Management
        • Third-Party Risk Management
        • Purchasing
        • Payments
        • Data Analytics and Reporting
        • Do More With GEP SMART
        • Intake Management & Orchestration
        • Intelligent Category Management
        • Tail Spend Management
        • Cost Data & Analytics (GEP COSTDRIVERS)

        GEP NEXXE

        • AI-First Supply Chain Management
        • Supply Chain Visibility and Execution
        • Logistics Visibility  
        • Inventory and Warehouse Management
        • GEP Multienterprise Collaboration Network
        • Supply Chain Control Tower
        • Field Services  
        • Supply Chain Collaboration & Planning  
        • Supply Chain Planning
        • Purchase Order Collaboration  
        • Forecast Collaboration 
        • Capacity Collaboration  
        • Quality Management Software  
        • Should-Cost Modeling
        • Direct Material Sourcing
        GEP Is a Leader in the 2025 Gartner® Magic Quadrant™ for Source-to-Pay Suites

        GEP Is a Leader in the 2025 Gartner® Magic Quadrant™ for Source-to-Pay Suites

        Read More

        GEP FINA

        • E-Invoice Network
        • E-Invoice Receiving
        • E-Invoice Sending
        • E-Invoicing Compliance
        • Digital Supply Chain
        GEP Is a Leader in the 2025 Gartner® Magic Quadrant™ for Source-to-Pay Suites

        GEP Is a Leader in the 2025 Gartner® Magic Quadrant™ for Source-to-Pay Suites

        Read More

        GEP QUANTUM

        • AI, ML & Automated Technology
        • AI-Powered Data Analytics
        • Cloud Integration
        • Low-Code Application Development
        GEP Is a Leader in the 2025 Gartner® Magic Quadrant™ for Source-to-Pay Suites

        GEP Is a Leader in the 2025 Gartner® Magic Quadrant™ for Source-to-Pay Suites

        Read More

        Strategy

        Unrivaled supply chain and procurement expertise + the transformative power of AI

        Procurement Consulting

        • Procurement Transformation
        • Digital Procurement Transformation
        • Opportunity Assessment
        • M&A Services

        Supply Chain Consulting

        • Environmental, Social and Governance
        • Sustainability Consulting Services
        • Socially Responsible Sourcing
        • Scope 3
        A Procurement Software Platforms Leader — 4 Years Running

        Tariff Resource Center: Strategies and Action Plans 

        Read More

        Procurement Consulting

        • Procurement Transformation
        • Digital Procurement Transformation
        • Opportunity Assessment
        • M & A Services
        • Strategic Cost Management
        • Supply Risk Management
        6 Strategies for CPG Companies To Supercharge Sales and Operations Planning

        6 Strategies for CPG Companies To Supercharge Sales and Operations Planning

        Read More

        Supply Chain Consulting

        • Environmental, Social and Governance
        • Sustainability Consulting Services
        • Socially Responsible Sourcing
        • Supply Chain Strategy
        • Supply Chain Diagnostics
        • Inventory Optimization
        • Network Optimization
        • GEP Total Inventory Management Solution
        Mapping & Reducing Scope 3 Emissions: A Quickstart Guide for Procurement Pros

        10 Practical Steps To Reduce Scope 3 Emissions

        Read More

        Managed Services

        World-class skills, experience and know-how — amplified by the power of AI

        Procurement Outsourcing

        • Source-to-Contract
        • Spend Analysis 
        • Procure-to-Pay
        • Cost Recovery & Invoice Auditing

        Supply Chain Outsourcing

        • Planning & Forecasting
        • Inventory Management
        • Logistics Management
        • Supply Chain Data Management
        GEP Named a Leader in Procurement Outsourcing Services

        GEP Named a Leader in Procurement Outsourcing Services

        Read More

        Procurement Outsourcing

        • Source-to-Contract
        • Spend Analysis
        • Strategic Sourcing
        • Category Management
        • Tail-Spend Management
        • Procurement Support Services
        • Procure-to-Pay
        • Cost Recovery & Invoice Auditing
        • Accounts Payable
        GEP Named a Leader in Procurement Outsourcing Services

        GEP Named a Leader in Procurement Outsourcing Services

        Read More

        Supply Chain Outsourcing

        • Planning & Forecasting
        • Inventory Management
        • Logistics Management
        • Supply Chain Data Management
        • Supply Chain Risk Management
        GEP Named a Leader in Procurement Outsourcing Services

        Expanding the Possibilities for Procurement and Supply Chain Management by Using AI

        Read More
    • Industries  
        • Explore by Industry 

        Explore by Industry

        • Automotive
        • Chemicals
        • Consumer Packaged Goods
        • Energy & Utilities
        • Financial Services
        • Government & Nonprofit
        • Industrial Manufacturing
        • Life Sciences
        • Oil & Gas
        • Private Equity
        • Retail
        • Telecommunications, Media & Technology
        • High-Tech
        • Media & Entertainment
        • Software, Social & Platforms
        • Telecom
        • Travel & Hospitality
    • Knowledge Bank  
        • Explore by Topic 
        • Explore by Type 
        • Global Supply Chain Volatility Index

        Explore by Topic

        • Artificial Intelligence
        • Digital Transformation
        • Software & Technology
        • Strategy & Planning
        • Operations
        • Procurement
        • Sustainability
        • Inflation Strategies
        A Procurement Software Platforms Leader — 4 Years Running

        Tariff Resource Center: Strategies and Action Plans 

        Read More

        Explore by Type

        • White Papers
        • Research Reports
        • Bulletin
        • Case Studies
        • Webcasts
        • Blogs
        • Podcasts
        • Insights From the Top
        • Glossary
        Resilience: Delivering Value Amid Volatility

        Resilience: Delivering Value Amid Volatility

        Read More

        Global Supply Chain Volatility Index

    • Careers
      • Join Us
      • GEP Per Se
      • Campus Connect
    • Partners
       
    • GEP Software ›
      • GEP Software
      • ‹ Back
        • GEP SMART ›
          • GEP SMART
          • ‹ Back
            • Procurement Software
            • Direct Procurement Software ›
              • Direct Procurement Software
              • ‹ Back
                • Bill of Materials Management
                • Data Analytics & Reporting
                • Inventory Management
                • Master Data Management
                • Quality Management
                • Supplier Collaboration Portal
                • Supply Chain Operations
            • Indirect Procurement Software ›
              • Indirect Procurement Software
              • ‹ Back
                • Source-to-Contract
                • Savings Project Management
                • Savings Tracking
                • Guided Buying
                • Procurement Portal
                • Catalog Management
                • Order Processing
                • Invoice Management
            • Unified Source-to-Pay
            • Source-To-Contract Software
            • Procure-to-Pay
            • Midsize & High Growth Enterprises
            • Key Capabilities
            • Spend Analysis
            • Sourcing
            • Contract Lifecycle Management
            • Supplier Lifecycle Management
            • Third-Party Risk Management
            • Purchasing
            • Payments
            • Data Analytics and Reporting
            • Do more with GEP SMART
            • Intake Management & Orchestration
            • Intelligent Category Management
            • Tail Spend Management
            • Cost Data & Analytics (GEP COSTDRIVERS)
        • GEP NEXXE ›
          • GEP NEXXE
          • ‹ Back
            • AI-First Supply Chain Management
            • Supply Chain Visibility and Execution ›
              • Supply Chain Visibility and Execution
              • ‹ Back
                • Inventory and Warehouse Management
                • Control Tower
            • Logistics Visibility
            • Inventory and Warehouse Management
            • GEP Multienterprise Collaboration Network
            • Supply Chain Control Tower
            • Field Services
            • Supply Chain Collaboration & Planning ›
              • Supply Chain Collaboration & Planning
              • ‹ Back
                • Purchase Order Collaboration
                • Quality Collaboration
            • Supply Chain Planning ›
              • Supply Chain Planning
              • ‹ Back
                • Demand Planning
                • Supply Chain Bill of Materials
                • Supply Planning
            • Purchase Order Collaboration
            • Forecast Collaboration
            • Capacity Collaboration
            • Quality Management Software
            • Should-Cost Modeling
            • Direct Material Sourcing
        • GEP FINA ›
          • GEP FINA
          • ‹ Back
            • E-Invoice Network
            • E-Invoice Receiving
            • E-Invoice Sending
            • E-Invoicing Compliance
            • Digital Supply Chain
        • GEP QUANTUM ›
          • GEP QUANTUM
          • ‹ Back
            • AI, ML & Automated Technology
            • AI-Powered Data Analytics
            • Cloud Integration
            • Low-Code Application Development
        • GEP GREEN
        • Innovation ›
          • Innovation
          • ‹ Back
            • Emerging Technologies
            • Native to Cloud
            • Native to Mobile
            • One Unified Platform
            • Security
            • User-Centric Design
    • GEP Strategy ›
      • GEP Strategy
      • ‹ Back
        • Procurement Consulting ›
          • Procurement Consulting
          • ‹ Back
            • Procurement Transformation ›
              • Procurement Transformation
              • ‹ Back
                • Procurement Strategy
                • Org. Design & Implementation
                • Capability Building
                • Change Management
                • Governance & Performance
                • Processes & Policies
                • S2P Operations
                • Sourcing & Category Management
                • Technology
            • Digital Procurement Transformation
            • Opportunity Assessment
            • M&A Services ›
              • M&A Services
              • ‹ Back
                • M&A Clean Room
            • Strategic Cost Management ›
              • Strategic Cost Management
              • ‹ Back
                • Zero-Based Budgeting
            • Supply Chain Risk Management
        • Supply Chain Consulting ›
          • Supply Chain Consulting
          • ‹ Back
            • Environmental, Social and Governance
            • Sustainability Consulting Services
            • Socially Responsible Sourcing
            • Scope 3
            • Demand and Supply Chain Planning
            • Collaborative Planning
            • Source To Contract
            • Procure To Pay
            • Inventory Strategy & Management
            • Operations & Manufacturing Excellence
            • GEP Total Inventory Management Solution
            • Network Strategy & Optimization
            • Warehousing & Transportation Management
    • GEP Managed Services ›
      • GEP Managed Services
      • ‹ Back
        • Procurement Outsourcing ›
          • Procurement Outsourcing
          • ‹ Back
            • Source-to-Contract
            • Spend Analysis
            • Strategic Sourcing ›
              • Strategic Sourcing
              • ‹ Back
                • MRO
                • CAPEX
                • Logistics
                • Packaging
                • IT & Telecom
                • Energy
                • Direct Materials
            • Category Management ›
              • Category Management
              • ‹ Back
                • Contract Management
                • Supplier Performance Management
                • Savings & Compliance Tracking
            • Supply Market Intelligence  
            • Tail-Spend Management Services
            • Procurement Support Services ›
              • Procurement Support Services
              • ‹ Back
                • eSourcing
                • Supplier Performance Management
                • Savings & Compliance Tracking
                • Sourcing Support
            • Procure-to-Pay
            • Cost Recovery & Invoice Auditing
            • Accounts Payable
        • Supply Chain Outsourcing ›
          • Supply Chain Outsourcing
          • ‹ Back
            • Planning & Forecasting
            • Inventory Management
            • Logistics Management
            • Supply Chain Data Management
            • Supply Risk Management
    • Industries ›
      • Industries
      • ‹ Back
        • Automotive
        • Chemicals
        • Consumer Packaged Goods
        • Energy & Utilities
        • Financial Services
        • Government & Nonprofit
        • Industrial Manufacturing
        • Life Sciences
        • Oil & Gas
        • Private Equity
        • Retail
        • Telecommunications, Media & Technology
        • High-Tech
        • Media & Entertainment
        • Software, Social & Platforms
        • Telecom
        • Travel & Hospitality
    • Knowledge Bank ›
      • Knowledge Bank
      • ‹ Back
        • Explore by Topic ›
          • Explore by Topic
          • ‹ Back
            • Artificial Intelligence
            • Digital Transformation
            • Operations
            • Procurement
            • Software & Technology
            • Strategy & Planning
            • Sustainability
            • Inflation Strategies
        • Explore by Type ›
          • Explore by Type
          • ‹ Back
            • Insights From the Top
            • White Papers
            • Research Reports
            • Bulletins
            • Case Studies
            • Webcasts
            • Blogs
            • Podcasts
            • Glossary
        • Global Supply Chain Volatility Index
    • Company ›
      • Company
      • ‹ Back
        • About Us
        • Leadership
        • Customers
        • Partners
        • AI-First at GEP
        • Sustainability at GEP
        • News
        • Events
        • Culture ›
          • Culture
          • ‹ Back
            • GEP Core Values
            • Women@GEP
            • Diversity
            • GEP Cares
        • Mission & Vision
        • Awards & Recognition
        • Contact Us
    • Global Presence ›
      • Global Presence
      • ‹ Back
        • Americas ›
          • Americas
          • ‹ Back
            • English
            • Español
            • Portugués
        • Europe ›
          • Europe
          • ‹ Back
            • English
            • Deutsch
        • Asia-Pacific ›
          • Asia-Pacific
          • ‹ Back
            • English
            • 中文
        • Middle East ›
          • Middle East
          • ‹ Back
            • English
            • العربية
    • Contact Us
    • Careers ›
      • Careers
      • ‹ Back
        • GEP Per Se
        • Campus Connect
    • Language ›
      • Language
      • ‹ Back
        • English
        • Français
        • Español
        • Deutsch
        • Italia
        • Português
        • 简体中文
        • 日本語
    • BLOGS
    • Strategy
    • Technology
    • MIND
     
    •  
    •  
    •  
    •  
    Blog Image

    Trends in Records Management

    July 28, 2016 | Facilities Management

    Information is a central resource for modern organizations, and managing business records is both a key activity and an important overhead expense. Records Management, also called Records and Information Management or Recorded Information Management (RIM), is defined as “both a discipline and management function concerned with the systematic application of management techniques to and control of the information created or received in the normal information of an organization’s business.”

    The global records management market is currently valued between $23-25 billion (USD). In the U.S., records management services account for the largest revenue share at 76 percent. Due to strict regulations that are driving demand for digitization and electronic record services, it is expected that by 2018, revenue shares will grow at the CAGR of 3-4 percent in the U.S. and 5 percent in the UK.

    According to Iron Mountain’s Compliance Benchmark Report, around 80 percent of organizations have formal records and information management policies and about 37 percent of respondents consistently apply records and information management policies across their enterprises.

    The growing importance for organizations to store and maintain records has led to the emergence of numerous players competing in the records management space, and this has created a fragmented global market that accounts for 55-60 percent of the total with 1500 players in U.S. alone.  Accounting for approximately 40-45 percent of the market, some of the largest suppliers worldwide include Iron Mountain, Recall (acquired by Iron Mountain) and Restore Plc in the U.K.

    Slower growth for larger players has led to consolidation as a way to obtain market share and expand their presence geographically.  For example, Iron Mountain, the leading player worldwide, recently completed the acquisition of its closest competitor and second largest supplier, Recall, for $2.2 billion (USD) in 2015. With Recall’s acquisition, Iron Mountain achieved its goal of doubling its market share by controlling 78-80 percent of the Australian market. Additionally, it also gained market share in other countries; in the U.S, it grew its market share from 33 percent to 40 percent and in the UK, from 25 percent to 28 percent.

    The rise in mergers and acquisitions (M&A) activity by larger players is expected to reduce competition and result in price increases for services in certain regions.  Iron Mountain’s proposition to acquire Recall came under scrutiny by regulatory authorities including the United States Department of Justice (DoJ), the Australian Competition and Consumer Commission (ACCC), Canadian Competition Bureau (CCB) and the United Kingdom's Competition and Markets Authority (CMA), all of them citing competition concerns from a reduced supply of records management services that involve high switching costs. Iron Mountain agreed to divest and sell subsidiary records management assets in 15 U.S. metro markets and in 6 Canadian cities to restore competition amongst suppliers.

     

    Electronic Health Records

    Healthcare organizations are the second largest market in records management, accounting for 17 percent of total industry revenue.  The demand for Electronic Health Record (EHR) systems is expected to increase due to strict regulations for healthcare organizations to convert physical records into digitized formats. The American Recovery and Reinvestment Act requires healthcare organizations to transition from paper-based records to EHR systems or face cuts in Medicare reimbursement rates.

    Several healthcare organizations were already facing challenges in physical records management that prompted them to go paperless. Among these challenges were that paper records typically require a lot of administration and data entry.  There were also concerns about the accuracy and compliance of paper systems. Most organizations have moved to EHR systems and according to ISR, 91 percent of users now prefer EDC (Electronic Data Capture) over paper CRF’s as compared to 77 percent two years ago.

     

    Impact on Healthcare Technology

    Many organizations are embracing cloud storage for records when going paperless.  This is due to both the opportunity for cost savings along with increased data security in cloud storage.

    Cloud-based EHRs in mobile devices, the use of Big Data and other emerging storage types like Erasure Coding (EC) are some of the emerging trends for 2016-2017 that will enable accessibility of data records by healthcare employees.

    With organizations adapting increasing digitization, the impression might be that the relevance of records management has decreased. On the contrary, records management and retrieval is an activity that should be a long term focus and a priority for all companies, especially those in the life sciences and financial services industries. It protects legal interests and, when approached in the right manner, increases accountability and governance.

     

    Add Comment +

    GEP Outlook 2025: Procurement & Supply Chain Key Trends, Challenges and Opportunities

    Read More

    FEATURED POST

    ...
    Risk Management

    Act Now or Play Safe? Here’s How to Respond to Tariff Uncertainty

    ...
    Supply Chain Strategy

    The AI Race Isn’t Just About Tech — It’s About Supply Chain Agility

    ...
    Source to Pay

    From Vision to Execution: Why GEP Is a Leader for S2P Suites in Gartner 2024-25 Magic Quadrant

      BLOG CATEGORIES

    • Marketing
    • Pharma and Life Sciences
    • Professional Services
    • IT & Telecom
    • Logistics
    • Chemicals
    • Energy & Utilities
    • Market Intelligence
    • Oil and Gas
    • Supply Chain
    • MRO
    • Facilities Management
    • Human Resource
    • Agro
    • Packaging
    • CAPEX
    • Procurement Process and Excellence
    • Direct Materials
    • Automotives
    • Healthcare
    • Metals & Minerals
    • Corporate Travel
    • Technology
    • Category Management
    • Awards and Events

    TAGS

    sustainability
    Procurement Software
    supply chain strategy
    Inflation
    Russia-Ukraine War

    By checking the box below, you consent to GEP using your personal information to send you thought leadership content – such as white papers, research reports, case studies – and other communications. GEP representatives may contact you to provide additional information or answer questions.

    If at any point in time you decide to withdraw your consent, you may unsubscribe by emailing your request to us at privacy@gep.com.

    Please refer to the GEP Privacy Statement to understand how we manage and protect your personal information.

    Terms of Use | Privacy Statement

    SEND US YOUR QUESTION(S)

    By checking the box below, you consent to receiving thought capital – such as white papers, webinars, news and research – and other communications from GEP. When you download an asset, GEP representatives may contact you to provide additional information or answer questions.

    GEP will never sell or share your information with anyone. You may opt-out at any time. Please refer to the GEP privacy statement to understand how we manage and protect your personal information.

    If you choose to withdraw your consent in the future, you may do so by emailing your request to privacy@gep.com

    Terms of Use | Privacy Statement

    Breadcrumb

    1. HOME
    2. BLOGS
    3. MARKET INTELLIGENCE
    4. TRENDS IN RECORDS MANAGEMENT

    Contact Us

      Demo Schedule a live demo of our software
      RFP Request for a business proposal
      Ask Us Send us your question(s)
      Feedback Share your comments and suggestions
           
    STRATEGY
    Strategy
    •   Procurement Consulting
    •   Digital Procurement Transformation
    •   Strategic Cost Management
    •   Opportunity Assessment
    •   Supply Chain Risk Management
    •   Supply Chain Consulting
    •   Supply Chain Strategy
    •   Supply Chain Diagnostics
    •   Inventory Optimization
    •   Procurement Transformation
    •   Sustainability and ESG Consulting
    SOFTWARE
    Software
    •   Procurement Software
    •   Supply Chain Software
    •   Source-to-Contract
    •   Procure-to-Pay
    •   Supply Chain Planning
    •   Supply Chain Collaboration
    •   Supply Chain Visibility & Execution
    •   Supply Chain Control Tower
    •   Should-Cost Modeling
    •   Inventory & Warehouse Management Software
    •   Source-To-Pay Software
    •   Midsize & High Growth Enterprises
    MANAGED SERVICES
    Managed Services
    •   Procurement Outsourcing
    •   Strategic Sourcing
    •   Tail-Spend Management
    •   Category Management
    •   Procurement Support Services
    •   Supply Chain Outsourcing
    •   Supply Chain Planning & Forecasting
    •   Inventory Management
    •   Logistics Management
    COMPANY
    Company
    •   About Us
    •   Leadership
    •   Customers
    •   Sustainability at GEP
    •   Careers
    •   News
    •   Awards
    •   Partners
    •   Contact Us
    Stay Connected

       
      

    Download the GEP GO App

    Stay connected with cutting-edge procurement and supply chain insights – anytime, anywhere.

    app store
    play store
    © Copyright GEP 2025. All rights reserved. Terms of Use | Privacy Statement | Cookie Policy |  Cookie Settings | Quality Policy | GEP Logo