FAQs

Governance is what turns a promising pilot into safe, sustained scale. It defines which decisions AI can make independently, which need human review, and how exceptions are escalated. Without it, faster execution just means faster risk—not better procurement outcomes.

Ungoverned agentic AI acts on bad data with full confidence, creating spend, compliance, and supplier risks at speed. Decisions become opaque and hard to defend to legal or finance. Essentially, you get a faster procurement function with no guardrails—automating poor decisions instead of good ones.

It's a framework combining progressive autonomy (starting with low-risk, high-volume tasks), strong data foundations, documented decision rights, built-in explainability, and a cross-functional committee spanning legal, IT, risk, finance, and compliance—each with real decision-making authority, not just advisory input.