FAQs

Cleansing is about fixing the data itself: removing duplicates, standardizing supplier names and correcting errors. Classification is about organizing that clean data into a taxonomy so it can be analyzed by category. Cleansing comes first; classification builds on top of it. Both are essential for trustworthy spend analytics.

At minimum, quarterly. Organizations with high transaction volumes or rapidly changing supplier bases should run cleansing cycles monthly. The key is establishing a repeatable process rather than treating it as an annual project. AI-native tools make continuous classification practical by processing new transactions as they arrive.

Machine learning can automate the vast majority of classification work, but full autonomy without human oversight is not realistic today. AI excels at handling high-volume, pattern-based categorization and improves with every correction. However, edge cases, new suppliers and ambiguous transactions still benefit from human review. The goal is supervised automation, not replacement.