FAQs

Agentic AI refers to systems that act, not just answer. They detect issues, evaluate options, and take steps without constant prompting. In procurement, this means flagging a supply disruption and lining up alternatives on their own. You still set the boundaries. The system handles the execution within them.

Automation handles one task at a time, in isolation. Orchestration coordinates many tasks across your entire source-to-pay process. One part detects a problem while others respond in parallel. The result is coordinated execution, not isolated shortcuts.

More autonomy means more exposure if something goes wrong. Governance sets the boundaries before that happens. It defines where human review is required and where it is not. Without it, you are trusting outcomes you cannot fully explain.