Frequently Asked Questions

Traditional AI surfaces insights; agentic AI acts on them. It can receive a request, evaluate suppliers, run a bid, and route approvals without waiting for human instruction at each step. This shifts AI from a productivity tool to an active participant in the source-to-pay cycle. Most organizations want it, but weak intake and orchestration foundations are slowing them down.

Intake is how procurement captures business requests: requisitions, sourcing needs, contracts, and supplier onboarding. Orchestration connects intake to everything downstream, linking systems, approvals, compliance checks, and payments into one coherent process. The two are interdependent: good orchestration starts with clean intake. Together, they are the foundation that agentic AI requires to function reliably at scale.