It’s too soon to say how generative AI tools like ChatGPT will play out. But one can say with confidence that procurement leaders must explore the possibilities of generative AI and take advantage of it where possible, with caution of course.
In a new bulletin, ChatGPT: What Procurement Leaders Need to Know and Do Right Now, Wayne Clark, vice president of consulting at GEP, explains the need for procurement software to offer this AI functionality. He also presents practical use cases that procurement teams can pilot to test generative AI and talks about the importance of protocols for responsible use of such tools.
This bulletin is essential reading for CPOs who want to use generative AI without potentially expensive missteps.