One big lesson from the pandemic: Retail supply chains built for brick-and-mortar fulfillment failed miserably in an increasingly omnichannel world. Online sales skyrocketed, messing with traditional demand signals that focus heavily on in-store sales and inventory.
A new GEP bulletin — What’s Demand Sensing and Why Should Retailers Care? — shares how retailers like Target are deploying demand sensing tools to reduce out-of-stocks and keep customers happy. Leaders are leveraging AI-powered solutions to optimize capacity and boost planning accuracy.
- Why forecasting tools and legacy systems missed the mark
- Setting clear demand sensing goals to achieve ROI
- Preparing to meet pent-up demand after COVID