In business functions, “maturity” is the goal that everyone strives for. And in procurement, it’s become increasingly clear that the “mature” organizations have adopted technology that unifies source-to-contract and procure-to-pay into a full source-to-pay ecosystem.
This new report from GEP and The Hackett Group, Digital Procurement Maturity: Getting Top Value From Technology and Talent, looks at the dramatic impact that end-to-end, source-to-pay technology is having on the procurement function. It also explains why digital transformation goals aren’t achieved solely through technology — they must include the other two critical pillars of processes and, especially, people.
- Evaluating the results of process improvement and technology investment
- Establishing a customer-centric service delivery model
- Reevaluating methods for recruiting talent and training existing staff
An insightful report for transformation-minded business leaders looking to shift from planning toward action.