With its centralized platform, automated workflows and AI-powered tracking features, GEP ASSIST™ revolutionizes request management for supply chain and procurement operations. The tool's flexibility, low-code platform and continuous customer feedback mechanisms reduce response and resolution times to accelerate communication and workflows.
Centralized Request Management for Efficient, Streamlined Operations
GEP ASSIST offers a game-changing centralized platform that empowers supply chain and procurement professionals to efficiently manage and track all types of requests without relying on manual processes such as email or spreadsheets. Its integrated solution ensures that information is consolidated, preventing scattered data and difficulty in request tracking.
With automated workflows, GEP ASSIST enables efficient triage of tickets, routing and escalating requests based on predefined rules and conditions. Its self-service capabilities allows requestors to independently submit and track their requests, driving faster issue resolution as well as increased visibility of requests and milestones.
Low-Code Platform for Citizen Developers
GEP ASSIST's low-code platform empowers users to create and customize solutions without complex coding. By simply dragging and dropping components, users can make alterations quickly, reducing reliance on traditional development cycles. This low-code approach not only improves efficiency but also fosters productivity by allowing even non-technical users to participate in application development.