E-commerce had been poised to eclipse physical store sales … Then a pandemic-led wave in online shopping surged. Were you ready?

From search engine strategies to digital order fulfillment and logistics, most brick and mortars struggled.

A new GEP paper, 3 Essential Click-to-Deliver Capabilities for Retailers to Succeed in E-commerce, is the ultimate guide for ensuring smooth customer (and digital) experiences ... Learn how to make everything work together seamlessly.

What’s Inside:

  • Attracting the right customers for e-commerce profitability
  • The perks of customizing the customer experience
  • The role of procurement in omnichannel shopper satisfaction