Alexa, Siri, Cortana — what do all of them have in common? They all are prime examples of how conversational UI can help users easily interact with software, devices and machines, using simple verbal instructions.
Can the same intuitive interfaces be made available to enterprise IT users?
Indeed. But only if they are done right.
The latest edition of INSIGHT IT series — Conversational: How Technology Can Give New Voice to User Productivity — examines how conversational UI in enterprise software can help speed up business processes, boost user adoption, productivity and compliance. It also discusses the importance of aligning the design of these conversational interfaces with expectations of enterprise IT users.
A must-read for CIOs and IT professionals looking to enhance user experience and improve productivity with innovative technology solutions.