Ever hear of a “trifecta”? In horse racing, it’s a chance to win big by betting on the top three finishers in a race. Today’s CIOs are in pursuit of the big payoff that comes with the “trifecta” of user happiness, productivity and value.
The “consumerization” of B2B platforms and the emergence of a more tech-savvy workforce have encroached on IT’s traditional contributions to the enterprise. To hit their trifecta, CIOs have to change up some of their priorities in favor of boosting user satisfaction and output through digital transformation. And they also have to recognize the digital transformation key: data – actionable data that can connect teams, simplify processes and deliver all-round value.
“Intelligence: The Data Key to User Productivity, Happiness and Value” – our latest addition to GEP’s Insight IT series – discusses the influence of data and connectivity in digital transformation. By focusing on delivering data – and subsequently, business insight – IT can reinvent itself as well as the impact of technology on the strategic direction of the enterprise.