Before 2020, e-commerce had been slowly chipping away at brick and mortar.
Then COVID happened, and suddenly every company — and consumer — embraced the convenience and safety of digital experiences.
The consequence? Procurement teams are scrambling to support a truly omnichannel supply chain.
A new Procurement Leaders paper, The B2B Exodus to E-Commerce: How Procurement Can Prepare for a Strategic Shift, explores effective strategies to help enterprises quickly and effectively adapt to changing consumer expectations and market dynamics.
- The need for omnichannel supply chains
- Five critical things enterprises can do right now
- The risks of pivoting to e-commerce without a strategic plan
The paper is a must-read for procurement leaders overwhelmed by today’s demand for e-commerce and the services that support it.