Is simple always better? And if so, how simple? It’s already understood that unnecessary complexity is counterproductive and undesirable, but then so is oversimplification. After all, too much of a good thing can be a bad thing.

In the development of business software, this is a frequent conundrum. When the underlying process is an intricate one, can the technology be easy to use and still retain the necessary features to perform effectively? In essence, can simplicity and complexity (usability and functionality) coexist in the same software system?

Our new Insight IT piece, “Simplify: Combating Software Complexity to Achieve a Transformation in Productivity,” identifies three crucial aspects of digital strategy that CIOs can target for simplification to boost workplace acceptance without sacrificing functionality. Read it today — it’s got some simple advice for addressing this complex problem.