The claims department can account for up to 80% of total spend in an insurance company. So it’s little wonder that procurement organizations at leading insurers often struggle to achieve significant savings without affecting their customer claims experience.
In a new white paper, Procurement in the Insurance Industry: Three Key Focus Areas to Improve Performance and Optimize Savings, GEP’s experts recommend a three-point framework to help insurance companies drive more value from their claims department while maintaining high levels of customer service.
The paper also reveals the key success factors that underpin successful sourcing and procurement programs at leading insurance companies. A must-read paper for all sourcing and procurement pros in the insurance industry.