Introduction
Telecommunications is a complex category that is impacted by government regulations, market movements, technology and industry changes, and frequent shifts in user preferences. Navigating your way through these rapid changes won't be easy. An understanding of the major issues can help you set your compass on a course and direction that will provide the best options under these stormy conditions.
The trends for 2014 described in this report originate in both consumer and business markets. Some, like network security, will impact both. These challenges also create new opportunities that can be met by existing suppliers or entrepreneurial individuals who will create the next Apple, Google or FaceBook type capability that meets the unmet demands.
We have also made recommendations (“compass settings”) for each of these changes to help you develop plans and strategies for your organization. They may not exactly fit your requirements but could be a starting point for discussion with your business leaders, IT and procurement organizations.