Processes & Policies

Streamline and Optimize All Source-to-Pay Processes

Efficient and effective processes are a prerequisite for a successful business – and even more so for a procurement organization. Optimal process design is crucial to cut down sourcing cycle times, achieve transactional efficiencies and derive maximum value.

With increasingly complex supply chains and globalized operations, enterprises need robust procurement processes in place to achieve the right balance between standardization and flexibility, and to ensure better compliance, control and monitoring. At GEP, we typically follow a four-pronged approach toward procurement process design to develop best-in-class processes for today's procurement organizations.

Procurement Process Assessment

At GEP, we believe "If it ain't broke, don't fix it." We collate all process-related data of your business – activities, technology systems, approval mechanisms, time and cost – to see what's good and what needs to improve. Our experts map each process KPI and benchmark it against leading practices. We evaluate current tools for effectiveness and identify opportunities for automation or consolidation.

Process Redesign

After process assessment, we develop a "to-be" process that is best suited for your business. Our experts identify the various financial, technological and people-related change implications, and develop a detailed roadmap to mitigate them. A plan for allocation of additional resources – technology and/or people – is then chalked out. Finally, a business case is prepared, quantifying the costs and benefits of the new process design.

Process Implementation

Even the best-designed processes can go wrong if not implemented properly. To roll out the new process design, we prepare and document the Standard Operating Procedures for all key tasks. Tools and templates for the new processes are developed. To ensure smooth migration to new processes, we create a detailed migration plan that includes communication and training programs for change management, with realistic timelines. 

Continuous Improvement 

At GEP, we pursue continuous improvement and innovation – so we don't just stop at creating and implementing the new process design. We work with you to assign process ownership and develop robust Key Performance Indicators (KPIs) to monitor, control and fine-tune the process on a continuous basis. Our experts also create a review mechanism and develop methodologies to help you measure the KPIs and achieve maximum process efficiency.

Process Assessment

  • Collect process-related data – activities, technology systems, approval mechanisms, time and cost
  • Map each process and benchmark process KPIs against leading practices
  • Evaluate current tools and identify additional automation opportunities

Process Redesign

  • Develop the “to-be” process ideal for business needs
  • Identify financial, technological and people-related change implications
  • Prepare plan for acquisition of additional resources (technology and/or people)
  • Quantify benefits and costs and prepare business case


  • Document and prepare Standard Operating Procedures for all key tasks
  • Develop tools and templates required for new processes
  • Develop migration plan to new processes – communication, training, timelines

Continuous Improvement

  • Assign process ownership
  • Develop robust KPIs to monitor, control and fine-tune the process on a continuous basis
  • Develop methodologies to measure KPIs
  • Prepare review mechanisms, committees and frequency


Optimize processes, boost operational efficiency and performance with GEP.

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