Robotic Process Automation

Recent developments in process automation technology have led to the creation of software systems that can mirror human behavior and perform simple to moderately complex tasks. At the forefront of this evolution is Robotic Process Automation (RPA), a form of process automation technology that can be deployed to perform manual, rules-based and repetitive tasks.

What is Robotic Process Automation?

According to the Institute for Robotic Process Automation (IRPA), RPA is the use of technology that enables configuration of a software system, program, application, or robot (“bot”) to perform certain repetitive tasks, such as data manipulation, transaction processing and response triggering, in an automated manner.

RPA can provide significant benefits if the process is:

  • Highly manual and repetitive
  • Rule-based
  • Standard input type
  • Prone to human error
  • Seasonal or with unpredictable volume peaks
  • In need of out-of-office support
  • Lacking the business case for wider ERP system changes

RPA plays a key role in automating transactional procure-to-pay processes and executing simple bidding transactions by leveraging systemic controls and well-defined business rules, thereby offering significant cost and efficiency benefits. According to an Everest Group research study, RPA can reduce costs by 35 to 65 percent for onshore delivery operations and 10 to 30 percent for offshore delivery operations.

RPA solutions from GEP enable enterprises to optimize process efficiency and realize considerable savings by improving accuracy, cutting down operation time, effectively eliminating human error and significantly reducing the required headcount.


RPA from GEP – A Great Return on Investment

GEP’s RPA offerings are a great way to improve efficiency of front-office resources, while decreasing the workload of back-office resources.

  • Tangible efficiency gains for these resources can be estimated over as little as a one-year investment period
  • Efficiency improvement by bots can translate into more than 200 percent onshore savings as compared to a mere 10 percent for offshore teams
  • Bots can be scheduled to operate 24/7 at a higher level of efficiency without the need to pause or stop, thereby ensuring constant and consistent performance year-on-year
  • Interaction with software and systems can be managed seamlessly
  • Using centralized hosting, our tools can operate in almost any geographic location
  • Our robotic resources can function across multiple business units (BUs) and functions
  • Properly-defined processes ensure that the data will always follow regulatory compliance
  • Reduced human intervention decreases the probability of an error