November 22, 2016 | Mobile and Cloud
According to IDC Worldwide, it is forecasted that tablets/touch devices sales will increase by 18% in 2014. Meanwhile, desktops and laptops sales were already down by 14% in 2013 and are expected to dip further. There is a mistaken assumption that this trend is largely limited to individual/personal usage and professional enterprises are immune from this trend. Many pundits claim that digitalisation and multiplication of sales channels (online, then mobile), the need for individuals to remain connected on social networks and mobile content offers more value to personal consumers than to businesses. But this is fast changing. More and more organizations are now looking to leverage mobile trends to drive business value. Deloitte’s CIO recently presented a plan to introduce hybrid devices so that “ staff will get the look and feel of a tablet, and the functionality of a laptop with extra battery life and portability”. And Deloitte is not the only organization going down this path. Many other corporations are pursuing the strategy of Bring Your Own Device ( BYOD).
While this is certainly an ideal way to balance employee aspirations with business value, there are limitations posed by software and security. Since many enterprise applications are still hosted on premises and accessed through local software, the benefit of such smart devices is limited to emails, shared documents and a few cloud-based applications. Security is a key challenge to expand mobile usage to more applications and Gartner says: “ by 2016, 20% of enterprise BYOD programs will fail due to deployment of mobile device management measures that are too restrictive”. When it comes to back-end systems, the situation is even more troubling. Within Procurement, no vendor solution has been able to provide full control over an organization’s Source to Pay (S2P) chain on a mobile device (with the exception of a few isolated and custom mobile dashboards).
However, tremendous value can be unlocked by overcoming the physical access and security concern. Many levers can be applied can to unlock this value:
According to IDC again, by 2015, 37% of the world's professional population will be mobile workers. Adapting to the toolkit and providing employees with the tools to suit their lifestyles and working styles will certainly increase productivity and will also prove essential to retain talent!
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